Question & Answer
Check our FAQs for quick answers to frequently asked questions we receive.
If you have other questions, you can reach out to us via our contact page.
- What services does Real Useful Company offer?
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Real Useful Company specializes in Travel, Conferencing, Marketing, Events, and Concierge services. We provide tailored solutions for individuals and businesses seeking seamless and memorable experiences.
- How can I contact Real Useful Company?
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You can reach us through our customer support email at travel@realusefulcompany.co.ke or contact our Customer Support Hotline at +254715347577. Our team is available to assist you during regular business hours.
- Can I customize my travel itinerary with Real Useful Company?
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Absolutely! We pride ourselves on creating personalized experiences. Our travel experts will work closely with you to craft an itinerary that aligns with your preferences and desires.
- How can I stay updated on Real Useful Company's latest offerings and promotions?
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Stay connected with us through our website www.realusefulcompany.co.ke and subscribe to our newsletter. Follow us on social media platforms for the latest updates, promotions, and travel inspiration.
- Does Real Useful Company offer corporate event planning services?
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Yes, we do. Our Events and Conferencing services cater to both individual and corporate needs. Contact our Events team to discuss your specific requirements.
- What safety measures does Real Useful Company have in place for travel services?
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Your safety is our priority. We partner with reputable providers, adhere to industry standards, and monitor travel advisories. Our team is prepared to handle unforeseen circumstances to ensure a secure journey.
- .How do I request a refund for a service?
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To initiate a refund, please send a written request to travel@realusefulcompany.co.ke with the subject line "Refund Request - [Booking/Event Reference Number]." Include relevant details and documentation. Refund processing time varies based on circumstances.
- Can I cancel or modify my travel plans after booking?
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Yes, you can. However, cancellation fees may apply depending on the timing of your cancellation. Contact our customer support for assistance, and we will guide you through the process.
- What happens in case of unexpected travel disruptions or force majeure events?
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In such cases, our refund policy may be adjusted based on the circumstances. We will work with you to find the best possible solution and keep you informed throughout the process.
- How can I provide feedback on my experience with Real Useful Company?
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We welcome your feedback! Feel free to share your thoughts with us via the form at the link https://realusefulcompany.co.ke/reviews/ . Your input helps us enhance our services and better serve our clients.
